Central Security Return Policy
Return Policy
At Central Security, we pride ourselves on providing top-quality security products and solutions. To ensure clarity and consistency, we have established the following return policy.
Defective Products
We only accept returns for products that are defective. If you receive a product that is not functioning as intended, please follow the steps below:
- Notify Us Promptly: Contact us within 7 days of receiving the products to report the defect.
- Provide Proof: Submit detailed information about the issues, along with photos or videos, if applicable.
- Return Authorization: Once the defect is verified, we will provide instructions on how to return the product.
Upon receiving and inspecting the defective product, we will, at our discretion:
- Replace the item, or
- Issue a refund.
Non-Defective Products
We do not accept returns for non-defective products. All sales are final once the product has been delivered in working condition.
Warranty Information
Some products may come with a manufacturer's warranty. If applicable, you may contact the manufacturer directly for assistance with repairs or replacements outside of our return policy.
Contact Us
If you have questions about our return policy or need assistance with a defective product, please reach out to us:
- Phone: 254-253-6141
- Email: Support@centralsecuritytexas.com
We appreciate your business and thank you for trusting Central Security for your security needs!
